SMS Marketing

 

 

Unlock The Power of Repeat Customers

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fueling Growth: Repeat business solution 

built for your success

 

 

Repeat customers are crucial for business success

Factors such as low customer retention rates, reliable contact with customers and a high churn rate are challenges that Restaurant, Hospitality & Specialty Food businesses must overcome to have success.

 

Our Automated Repeat Business Program will increase customer repeat business, foot traffic and new business for you. A 25-95% increase in profits can come from only a 5% increase in repeat customers. (Bain & Company)

 

 

 

For restaurant and hospitality businesses, 65% of your revenue is generated by returning customers. (Hoovers/D&B) Making word of mouth crucial to your long-term growth and lessening paid advertising costs. Ultimately leading to increased revenue and a competitive edge for your business. 

 

 


Gain a competitive advantage

In a competitive market, Epiq Fusion's automated repeat business program helps your business stand out. And with 98% of texts being opened and 95% opened within 3 minutes, you are able to connect to your customers no matter where they are.

Proven campaigns that boost revenue

 

Automated strategies increase your orders with no guesswork needed. Turn one-time guests into loyal customers who come back more often.

 

✓ Clicking on each email campaign: Allows you to see the metrics, analytics and what the text message looks like for your customers. 

 

✓ Send targeted campaigns: Send timely event reminders, promotions, offers, and updates to selected customer segments. 

  • Welcome text message after 1st order and a discount for their 2nd order
  • "We miss you" texts for those who haven't ordered in awhile
  • Welcome members club
  • Launch deal
  • Happy Friday
  • Storefront Promos
  • Lazy Sunday

 

 

Clicking on each SMS text message: Allows you to see the metrics, analytics and what text looks like for your customers. Email status can be turned on/off at any time.

 

Track:

  • messages sent
  • delivery rate
  • open rate
  • click rate
  • spam report rate
  • unsubscribe rate

✓ Result: More repeat orders and higher customer lifetime value

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