Restaurant & Hospitality CRM System
Unlike general sales CRMs, the Epiq Fusion CRM is deeply integrated with online ordering, SEO optimized websites, and loyalty programs to help your business "own your customers" directly rather than renting them from third-party delivery apps.
Restaurant & Hospitality CRM System
Collect your customer's data and re-target them to spend more future money.
Full customer insights = better guest experience: Every time a guest places a digital order, their data is automatically captured and added to your central CRM database. See who orders most often, how frequently they return, and what they prefer.
Automated Marketing Integration: The CRM seamlessly connects with our Automated Marketing Engine. Enabling you to launch automated email and SMS campaigns targeted directly at your customer list without extra operational effort.
Loyalty & Guest Retention: The database tracks your customer orders to fuel the built-in Loyalty Program & Rewards system, which automatically works to turn one-time diners into regulars.
What are the key capabilities of our CRM for your business?
Guest Data Ownership: Automatically builds a unified database of your customers, directly through your website, branded app, ordering system, Google business and social media. Connects your customer and order data directly with your in-house POS.
✓ See how many customers are following your business.
And sort your followers for multiple opportunities such as:
- how much have they spent
- how much they follow your business
- how many loyalty points they have
- have they left a google review
- what kinds of messages have you sent them
