Epiq Fusion Order Management



Order Management Software               
 

All orders in one place = full control over operations

Manage dine-in, online, phone orders, and delivery apps from one dashboard — no switching between tablets.

 

Faster daily operations and less manual work

Automate order handling, confirmations, and updates — your team spends less time on repetitive tasks.

 

More orders handled without increasing staff

Process higher order volume without adding complexity or extra workload.

Why your business needs our 

order management system

 

Real-time visibility of orders and workload

See what’s coming in, what’s in progress, and what’s delayed. And react instantly during peak hours.

 

Fewer errors and missed orders

Eliminate mistakes caused by manual input, miscommunication, or disconnected tools.

 

More efficient kitchen and delivery coordination

Keep kitchen, staff, and drivers aligned with clear order details, timing, and status.

 

Two-way menu management across all channels

Manage your menu and updates in one system and publish changes instantly across all ordering channels. No duplication, no inconsistencies.

 

Better control over order flow and capacity

Decide how many orders you accept and when. Avoid overload during peak hours and keep service quality consistent.

 

 

How the order management 
system works

1.Collect all orders in one system

Orders from your website, app, social media phone, on-site and delivery apps are gathered in one dashboard. No more switching between tablets.

 

2.Manage and track orders in real time

See incoming orders, update statuses, and control timing from one place. Your team always knows what’s happening.

 

3.Send orders directly to the kitchen and staff

Orders are instantly forwarded to the KDS and POS system, reducing delays, miscommunication, and manual handling.

 

4.Control order flow and delivery operations

Set limits, manage peak hours, and organize delivery or pickup. Stay in control even during busy periods.

 

Result: Organized workflow, faster service, no missed orders

You manage every order from one system, with full visibility and fewer errors.

Who is this order management system for?

Businesses handling orders from multiple channels

Perfect if you receive orders from your website, phone, and delivery apps and want to manage everything in one place.

Businesses using delivery platforms and multiple tablets

Ideal if you want to reduce tablet chaos and manage all incoming orders without switching between systems.

Growing businesses with increasing order volume

Great if you want to handle more orders without adding complexity or losing control of your operations.

Businesses struggling with manual order handling

Best for businesses relying on phone calls, notes, or spreadsheets — leading to errors and delays.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nulla euismod condimentum felis vitae efficitur. Sed vel dictum quam, at blandit leo.

 

From the kitchen to the customer in minutes

Interest In Our Online/On-Premise Ordering?

Information icon

We need your consent to load the translations

We use a third-party service to translate the website content that may collect data about your activity. Please review the details in the privacy policy and accept the service to view the translations.