Epiq Fusion Seamless Delivery Driver Managementt

Manage your own drivers and external delivery providers at the same time

Delivery Driver App

Fewer mistakes and full control

Track deliveries and drivers in real time. Plan routes and track exactly where each driver is, along with their assigned orders.

 

Higher customer satisfaction = more repeat orders

Fewer mistakes and delays mean happier customers — and happy customers order more often.

 

Lower delivery costs

Optimize routes and reduce unnecessary trips to cut fuel and delivery expenses.

 

Save time for your team

No more manual route planning or driver settlements — manage everything in one system

Use external delivery providers when you don’t have enough in-house drivers (for example during peak hours or unexpected situations).

 

Assign orders to selected providers — your own drivers or third-party couriers.

 

Compare delivery cost and estimated time for each provider — and choose the fastest or most cost-effective option.

Manage driver operations in real time


Third-party delivery integrations

 

 

 

 

 

 

Benefits of third-party delivery couriers

Who are our third-party delivery services for?

Need extra support for your drivers

Perfect during peak hours, staff shortages, or unexpected situations.

 

Don’t have your own drivers but want to offer delivery

Use external courier services to handle all deliveries without hiring your own drivers.

Reliable delivery coverage

Keep deliveries running during peak hours, driver shortages, or unexpected situations.

Lower delivery costs

Compare prices and delivery times from multiple courier services in real time and choose the best option.

Higher customer satisfaction

Customers see accurate delivery times updated in real time.

Less operational chaos.

 

Manage all deliveries — both in-house and third-party — from one dashboard.

Manage driver operations in real time

 

Sign an Agreement with a Courier Provider

There are no setup costs. You can work with one or multiple courier companies and use them whenever needed.

 

Activate the Courier Integration

We enable the third-party courier module so you can dispatch deliveries directly from the dashboard.

 

A Customer Places an Order

Customers order food as usual — through your website, app, or by phone.

 

Choose Who Fulfills the Delivery

The system shows available courier services with estimated time and cost. You can assign the order to an external courier or your own driver.

 

The Courier Picks Up and Delivers the Order

The selected courier collects the order from your restaurant and delivers it to the customer.

How does third-party delivery work?

Interest In Our Online/On-Premise Ordering?

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