Epiq Fusion CRM

Restaurant & Hospitality CRM System

Collect customer data in one place and run more effective marketing.

 

Automatic customer data collection

The system stores customer data and order history in one place.

Full customer insights = better guest experience

See who orders most often, how frequently they return, and what they prefer.

More returning customers = more predictable revenue

Use customer data to encourage repeat orders and build long-term relationships.
 

What are the benefits of a CRM for your business?

 

New order

Your business sees all orders in one dashboard — from your website, social media, marketplaces, apps and phone orders.

 

Delivery planning

The map shows all orders and available drivers, making it easy to plan routes and delivery sequence.

 

Assigning a driver

The dispatcher assigns the order to the selected driver with one click.

 

Delivery

The driver receives the order in the driver app, sees the delivery address, and gets navigation to the customer.

 

Order completion

Once the order is delivered, the driver marks the route as completed in the app, and the dispatcher sees the updated status in the system.

How does our CRM system work?

Interest In Our Online/On-Premise Ordering?

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